play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 3330954048
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your number, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. Wait for the send OTP button to activate, then click it and wait for the OTP to be sent. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please submit your updated KYC documents to our customer support team via email to assist with account transfer. This will help facilitate a smooth account update.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. After the update, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not for bonus rewards. This means users can cash out the actual winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded within the app. This includes saving your Aadhar card, UPI credentials, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, but its efficiency is not always consistent. In some cases, payment delays can occur, requiring a wait time of up to 24 hours. This inconsistency can be a drawback for users who need timely processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
Our platform was designed with the user's convenience in mind, featuring intuitive navigation and flawless gameplay. Take advantage of cutting-edge graphics and smooth performance on both mobile and desktop devices. To enhance your gaming experience, we offer attractive bonuses, loyalty rewards, and regular promotions.
Our dedicated customer support team is available 24/7 to assist with any questions or concerns you may have, ensuring that your gaming experience is nothing short of exceptional. Whether you're a seasoned player or just starting out, our team is always ready to help you make the most of your time on our platform. From troubleshooting technical issues to providing expert advice on how to improve your gameplay, we're committed to providing top-notch support that puts your needs first. And that's not all - by joining play exchange today, you'll gain access to a range of exciting bonuses, promotions, and loyalty rewards that will keep you coming back for more. Our loyalty program is designed to recognize and reward your commitment to our platform, with rewards that get more generous as you play. Plus, our regular promotions and special offers will keep your gaming experience fresh and exciting, with new opportunities to win and have fun popping up all the time. At play exchange, we're committed to providing a luxurious online gaming experience that's unmatched in the industry. Our sophisticated and user-friendly interface makes it easy to navigate and find the games you love, while our state-of-the-art technology ensures a smooth and seamless gaming experience. From the thrill of slots to the strategy of table games, we have something for every type of player. So why wait? Join play exchange today and experience the thrill of online gaming like never before.